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Our basic policy is this - If you get it and don’t like or want it, for whatever the reason, we’ll take it back or replace it, minus the shipping charge.
International Orders are accepted with the following provisions:
Shipping charges in the continental US are FREE until January 1, 2015. Alaska, Hawaii and International orders will be billed at actual shipping cost by order weight. We ship orders within 48 hours via the most economical method and will advise you promptly of any backorders.
All tobacco shipments must be shipped via UPS with an adult signature required.
We charge flat rate shipping on all domestic packages and will use the most economical method to insure delivery in 5-7 business days.
Saturdays, Sundays, and Holidays are not business days and do not count.
Any special shipping requests may incur a handling charge. We can ship via -
If you need other shipping arrangements, please call us between 9am and 4pm EST at (518)615-0107 or include a comment with your order and we will contact you.
Payments can be made using any of the following forms:
Online order information is encrypted and sent via SSL secure transmission, the latest and most secure technology available. If you prefer not to enter your credit card information, please call us at (518) 615-0107 and we can take your order via telephone.
You privacy is extremely important to us. We will never sell, rent, barter or otherwise share any of your information with anyone. Your information is used solely by CupOJoes for communications to and from you. From time to time we may send you offers via email if we have a special or other information we think you may be interested in. You can opt out of these messages by simply calling us or sending an email to firstname.lastname@example.org with a subject line that includes the words: "remove me".
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